This episode comes at a critical moment as divisiveness within our communities seems to be at an all time high. Though this episode was recorded before the most recent crises, our speakers provide examples of the importance of trust both with staff and residents. You will hear strategies for navigating a divisive situation and building trust inside and outside your organization. Leaders will outline skills you can start implementing right now. This episode features Frank Benest, ICMA Liason for Next Generation Initiatives, and former City Manager for Palo Alto, California, Wanda Page, Deputy City Manager of Durham, North Carolina, and Scott Morelli, City Manager of South Portland, Maine.
*Participants in this episode were originally featured in a popular ICMA Coaching Webinar, Successful Supervision and Leadership. ICMA coaching webinars feature leading practices, strategies and tactics, and developing issues and trends in the field.